marriott hotels

Tip Your Maid

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The Marriott is launching a new campaign to make people aware of an overlooked travel tradition; tipping the maid.

Travel experts say it’s customary to leave a tip for the people who clean your hotel room. Unfortunately most people don’t know that. According to a study by Cornell University about 30% of people leave the maid shortchanged. So now Marriott is starting a campaign called “The Envelope Please.”

Envelopes will be placed in 160,000 rooms in the U.S. and Canada. The name of the person who cleans the room will be written on the envelope along with a message that reads; “Our caring room attendants enjoyed making your stay warm and comfortable. Please feel free to leave a gratuity to express your appreciation.”  read more »

The M Club Lounge

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The Marriott is checking into a whole new type of experience.

Last week Marriott hotels debuted it's M Club Lounge at the San Francisco Airport Marriott Waterfront. General Manager Clif Clark says the company is transforming itself. He says with the in-put of its customers Marriott was able to put together a place that combines the comfort of travel with the need to stay well connected.

At just over two thousand square feet the M Club Lounge is open 24 hours a day and is fully staffed during prime hours of operation. There's a breakfast buffet and an evening bar with complimentary appetizers and dessert. And since business hours vary all over the world the m club provides travelers with round the clock high speed internet, Wi-Fi printing and an iPad library.  read more »