american airlines

Cramped Passengers

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To boost the bottom line airlines are adding seats and subtracting leg room; and that's not flying with passengers.

In the past couple of weeks three flights have made unscheduled landings because passengers have gotten into fights when one of them tried to recline their seat. But people aren't imagining the lack of space.

Southwest and United airlines both took away one inch from each row on certain jets to make room for another row of seat. American is increasing the number of seats while delta installed smaller toilets to add four more. And JetBlue reduced the space in coach to make room for lie flat first class pods.  read more »

The Airline Industry

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Airlines are flying around with problems but passengers are sitting quiet.

A study of the airline industry found that after spiking in 2012 complaints to the government dropped 15% last year. Each month the 15 largest airlines must report to the U.S. Department of Transportation.

The most recent information revealed that United Airlines has climbed out of last place in the rate of customer complaints and American Airlines is doing a better job at staying on schedule. And when it came to lost bags and bumping passengers most of the culprits were smaller airlines.  read more »

Airline Merger

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American Airlines is taking off with U.S. Airways; so what does that mean for frequent fliers?

Since announcing the deal in February the two major airlines have been working to together to make the merger as easy as possible on customers. Then earlier this week the justice department says the collaboration was cleared for take-off and should be settled in December.

So when the final details are hammered out and the bottom line is signed there are a few things passengers can expect. A key reason for merging is to link the networks of both airlines.  read more »

Airline Merger

American Airlines is taking off with U.S. Airways; so what does that mean for frequent fliers?

Since announcing the deal in February the two major airlines have been working to together to make the merger as easy as possible on customers. Then earlier this week the justice department says the collaboration was cleared for take-off and should be settled in December.

So when the final details are hammered out and the bottom line is signed there are a few things passengers can expect. A key reason for merging is to link the networks of both airlines.  read more »

Airline Mergers

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The government is putting the brakes on another airline merger; but passengers are already paying the price.

Before 2005 there were nine major u-s airlines; today there are just five. Now US Airways and American Airlines are attempting to join forces diminishing the pack even more.

However earlier this week the Department of Justice stepped in and blocked the deal. It says the proposed merger would cost consumers hundreds of millions of dollars a year in taxes and fees. But it could be too late.  read more »

Vanishing Companies

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The economy might be on the rise; but some companies are still on their way down.

Each year the editors at 24/7 Wall Street identify the American brands most likely to disappear within the next year. The website bases its predictions on a series of seven criteria. This includes a rapid decline in sales, companies that are sold or go into bankruptcy and companies that have lost most of their customers. Every company on their list have fallen victim to one or more of the seven deadly factors. And the current list includes an airline, a television network and some well-known retailers.  read more »

Lie-Flat Seats

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American Airlines is getting a lot more leg room.

Recently the company announced it will become the first U.S. airline to feature lie-flat seats on transcontinental flights. American says it plans on installing the luxury recliners on its new Airbus A321 jet. This model will begin flying between California and New York in November of next year. It will also be replacing American’s Boeing 767-200s that currently travel from JFK International to San Francisco and Los Angeles.

The new jets are part of the order for 460 new airbus and Boeing planes that American ordered last year. In the next five years 230 of those should be operational. These types of planes are designed to be cheaper by using less fuel; and now they’ll be more comfortable.  read more »

Most Hated Companies

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These days big time corporations aren’t getting the popular vote; and some are more despised than others.

Cities all across the country are being occupied by people angry at large companies. And according to the blog 24/7 Wall Street, a partner of MSN Money there complaints might have merit. The blog put together the five most hated companies of 2011 based on two areas; public research such as customer satisfaction and pricing and financial information such as profit forecasts and product quality.  read more »

Flying High

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This holiday season airlines are splurging on their customers; but only if you’re part of a certain class.

It’s one of the busiest travel times of the year and while most passengers will spend the time purchasing pillows and looking for leg room; it’s getting even better for those in first class. According to the International Air Transport Association first class and business class passengers only make up 8% of international travelers. But that 8%of high end travelers brings in 27% of annual revenue. Airline analysts say there is now a war going on to cater to the profitable passengers and extra perks are the bait.  read more »

Packing Light

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Feel like the airlines are flying off with your hard earned money? You could be right.

You may hate arriving at the airline ticket counter only to find out your luggage isn’t going to land safely unless you shell out more money. But the airlines love it; in fact some say those extra fees are the only revenue they’re bringing in.

Last year the airlines made $3.4 billion in baggage fees. This is up 29% from last year. A small consolation for airlines when you consider the price of jet fuel has climbed 39% since last year. And as the cost for them to fly rises; so does the cost for your seat.  read more »